Privacy Policy

Gest Technology Sdn Bhd · Company Registration No: 202401018346 (1564195-X)

Last updated: 14 July 2026

Last Updated: 16 June 2026

Gest Technology Sdn Bhd ("Company", "we", "our", or "us") values and respects your privacy. We are committed to protecting the personal information entrusted to us by our customers, business partners, website visitors, and users of our products and services.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, purchase our products, subscribe to our services, communicate with us, or otherwise interact with our business.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information in accordance with its terms.

Information We Collect

We may collect personal and non-personal information from you through various channels, including when you contact us, submit inquiries, make purchases, register for services, or use our website.

The information we collect may include:

Personal Information

Full name
Company or business name
Email address
Telephone or mobile number
Billing address
Business address
Payment-related information
Account credentials where applicable
Communication records and correspondence

Transaction Information

We may collect information relating to transactions conducted through our platform or services, including:

Purchase history
Subscription details
Payment status
Invoice records
Service activation records
Refund or cancellation requests

Technical and Usage Information

When you access our website or digital services, certain information may be collected automatically, including:

IP address
Browser type and version
Device information
Operating system
Website usage statistics
Pages visited
Date and time of access
Referral sources
Diagnostic and performance data

How We Use Your Information

We use personal information only for legitimate business purposes and to provide a secure and efficient customer experience.

Your information may be used to:

Process payments and transactions
Deliver products and services
Activate and manage customer accounts
Provide technical support and customer assistance
Respond to inquiries and service requests
Manage subscriptions and renewals
Verify customer identity where necessary
Improve website functionality and user experience
Analyze service performance and customer needs
Send important service-related notifications
Prevent fraud, abuse, unauthorized access, or security threats
Maintain internal business records
Comply with legal, regulatory, and contractual obligations

Where permitted by law, we may also use your information to communicate updates, promotions, product announcements, or marketing materials that may be relevant to your interests. You may opt out of such communications at any time.

Legal Basis for Processing Information

We collect and process personal information based on one or more of the following lawful grounds:

Performance of a contract with you
Compliance with legal obligations
Protection of legitimate business interests
Your consent where required by applicable law

Where consent is required, you may withdraw such consent at any time, subject to legal or contractual restrictions.

Payment Information

To facilitate secure transactions, payments may be processed through trusted third-party payment providers, including FIUU and other authorized payment partners.

For security reasons, we generally do not store complete credit card or debit card details on our servers. Payment information is handled in accordance with the security standards and privacy practices of the respective payment service providers.

Customers are encouraged to review the privacy policies of any third-party payment providers used during transactions.

Data Sharing and Disclosure

We respect the confidentiality of your personal information and do not sell, rent, or trade personal data to third parties for commercial purposes.

However, we may share information when necessary with:

Service Providers

Third-party vendors and service providers who assist us in operating our business, including:

Payment processors
Hosting providers
Cloud service providers
Technical support providers
Communication and email service providers
Analytics and monitoring services

Business Partners

Where necessary to deliver products, services, integrations, or support requested by customers.

Legal and Regulatory Authorities

We may disclose information when required by law, regulation, court order, governmental request, or where disclosure is necessary to:

Comply with legal obligations
Protect our legal rights
Prevent fraud or unlawful activities
Protect the safety and security of customers, employees, or the public

Corporate Transactions

In the event of a merger, acquisition, restructuring, sale of assets, or similar business transaction, customer information may be transferred as part of the transaction, subject to applicable legal requirements.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

Providing products and services
Maintaining customer accounts
Meeting contractual obligations
Resolving disputes
Enforcing agreements
Complying with legal, tax, accounting, and regulatory requirements

When personal information is no longer required, we will take reasonable steps to securely delete, anonymize, or destroy such information.

Data Security

We take data security seriously and implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against:

Unauthorized access
Unauthorized disclosure
Misuse
Loss
Alteration
Destruction

Security measures may include access controls, encryption technologies, secure hosting environments, monitoring systems, and internal security procedures.

While we strive to protect personal information using commercially reasonable measures, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies, web beacons, analytics tools, and similar technologies to enhance functionality and improve user experience.

Cookies may be used to:

Remember user preferences
Improve website performance
Analyze website traffic
Enhance security
Provide personalized experiences

Most web browsers allow users to manage or disable cookies through browser settings. However, disabling cookies may affect certain website features and functionality.

Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services that are not operated by Gest Technology Sdn Bhd.

We are not responsible for the privacy practices, content, or security of third-party websites. Users are encouraged to review the privacy policies of any external websites they visit.

International Data Transfers

Where necessary for business operations, personal information may be processed, stored, or transferred to service providers located in different jurisdictions.

When such transfers occur, we will take reasonable measures to ensure that personal information receives an appropriate level of protection consistent with applicable laws and industry standards.

Customer Rights

Subject to applicable laws and regulations, customers may have the right to:

Request access to personal information held by us
Request correction of inaccurate or incomplete information
Request deletion of personal information where legally permissible
Withdraw consent where processing is based on consent
Object to certain forms of data processing
Request information regarding how personal data is used

We may require verification of identity before processing certain requests to protect customer privacy and security.

Requests may be submitted to:

Email: admin@cashlessvendingmachine.com

Children's Privacy

Our products and services are intended for businesses and individuals capable of entering into legally binding agreements. We do not knowingly collect personal information from children without appropriate authorization.

If we become aware that personal information has been collected from a child in violation of applicable laws, we will take reasonable steps to remove such information.

Changes to This Privacy Policy

We reserve the right to update, amend, or modify this Privacy Policy at any time to reflect changes in our business operations, legal requirements, technologies, or industry practices.

Any updates will be posted on this page together with the revised "Last Updated" date. Continued use of our website or services following any changes constitutes acceptance of the updated Privacy Policy.

Contact Information

Gest Technology Sdn Bhd